Nursing Administration

Our continuing effort towards creating a culture of retention is on-going. Joining our hospital which is considered as the second largest hospital in Bahrain, would give any nurse an opportunity for professional growth and development. Once again, thank you for taking your time to view our website. I look forward to you joining our organization and live in the “ISLAND OF MILLION PALMS".

  • I would like to take this opportunity to welcome and thank you for your interest in visiting our Nursing Services section. It gives me pleasure to share with you our unique nursing practices and experiences. Since taking the post as head of the department, I have been so glad that all the nursing staff has given me their full cooperation and support ,in implementing whatever activities ,and or changes in the system we introduced in order to improve staff and patient satisfaction. A lot of initiatives have been currently conducted in  our  department to maintain if not to increase the level of the result of the recent Patient Satisfaction survey which is 90%. A uniform focus on quality and patient satisfaction is our department priority.
     
    As part of our department plan and our desire to retain employees and keep them committed to their workplace, the Nursing Retention Committee was promptly established this year. This committee, made up of staff representatives from different wards/units developed and implemented new strategies to promote nurse retention which we hope to be sustainable. 
     
    Our continuing effort towards creating a culture of retention is on-going. Joining our hospital which is considered as the second largest hospital in Bahrain, would give any nurse an opportunity for professional growth and development.
     
    Once again, thank you for taking your time to view our website. I look forward to you joining our organization and live in the “ISLAND OF MILLION PALMS".
     
  • About Nursing
    Bahrain Defence Force Medical Services, recently renamed as Royal Medical Services is a 400 bed capacity military and teaching hospital. It is the second largest hospital in the Kingdom of Bahrain, and one of the top hospital in the Persian Gulf region providing full medical and nursing services.
     
    Nursing Services
    The nursing Service team is comprised of 679 professional nurses from 3 basic nationalities; Bahraini (42%) Expatriates (58%) who are trained in the field of specialties they are assigned. Including in the team of staff are the Clinical Preceptors and Triage nurses who just completed their training for their new tasks and roles. Each and every one of these nurses professionals actively contribute in providing the quality of nursing services it has committed to provide to all of its customers.
     
  • Our mission is to provide high quality, cost effective and efficient nursing care with due respect for human rights and own values of our customers, during peace and war.
    Philosophy:
    We believe that;
     
    • The primary concern of nursing services is the welfare of the patients and families. 
    • Patients and families have the right to confidentiality and to be kept informed about all aspects of their health status and to participate in decision affecting their care. 
    • Everyone should be treated with respect and dignity. 
    • The staff is our most valuable assets and their right and integrity must be preserved. 
    • Nurses are professionals and therefore accountable and responsible for their practice. 
    • Teamwork and team-spirit will contribute positively to the delivery of effective and efficient quality care. 
    • We have an obligation to monitor all activities through quality improvement and to initiate corrective measure when necessary. 
    • Continuing education is essential for nursing staff competence. Professional growth and development is both a personal and organizational responsibility. 
    • Researches, surveys, studies etc., enhance clinical practice, and should be fostered to the extent possible. 
    • We have responsibility to provide appropriate learning opportunities and be role models for students. 
    Objectives:
    The Department of Nursing will;
     
    • Provide quality Nursing Services to our patients by preventing illness, promoting and restoring their health. 
    • Provide individualized holistic patient care utilizing the nursing process. 
    • Establish effective communication, cooperation and coordination with all health professionals and administrative services involved in the planning and delivery of patient care. 
    • Foster a positive work atmosphere based on team spirit and trust among nursing staff and members of the health team to ensure job satisfaction. 
    • Maintain standards of professional practice among nurses by implementing a continuous in-service training program. 
    • Assess and evaluate our quality of nursing care on an on-going basis through quality improvement and nursing audits. 
    • Initiate and carry out research, surveys, studies etc., aimed at improving quality of patient care.
    • Participate in the teaching-learning experience of students by providing guidance and assistance in the use of hospital resources. 
    • Develop staff readiness and efficiency to respond promptly in disaster and war. 
    • Initiate measure to achieve Bahrainization within the department of Nursing. 
  • BDFRMS nursing services encourages an environment that fosters professional development. Development of staff to meet the current and future challenges brought about by the advent of new technologies and patient’s high expectations becomes one of your top priorities.
     
    In line with our effort for continuing education, we have sent qualified staff to pursue their Bachelors and Masteral degrees and several more staff for speciality courses in ICU, NICU, Orthopaedic, Accident & Emergency, Pediatric, etc in other countries.
     
    Regular Sunday and Monday lectures were conducted by both external and internal guest speaker to provide updates on new trends in patient’s management and care.
     
    A NURSING CAREER PLAN POLICY has been developed by the Nursing Interim Policy Committee to encourage staff to progress and or advance their career or position. Courses and trainings like Clinical Nursing Audit, Stress and Management, Intravenous Therapy courses are only among the many which our staff attends in order to augment their knowledge and skills.
     
    In our organization, professional development is both the staff and the hospital’s responsibility. For this, staffs are given opportunity to attend outside of the country courses and seminars they are interested to attend.
     
  • Quality
    B.D.F Royal Nursing Services sets the standards for quality. We meet the high standards for patient care and organizational management is proud to be one of the first 4 departments in the hospital to have received ISO certification.
    The Nursing department currently shares the pleasure of having been accredited by the Australian Council on Healthcare standards (ACHSI) in addition to the "ISO" certification.
     
    ACHSI    ISO 9001:2000
    Our Current Achievements
    1. Computerized Nursing Forms
     
    • 24 Hour Nursing Report
    • Duty Rota
    • Nursing Procedures
    • Patient Admission report
    • 24 Hours summary report
    • Daily Staffing report
    • 24 hour EMD admission summary report
     
    2. Development of Nursing Clinical Preceptor program
     
    3. In-service Audit program annually 
     
  • Royal Medical Services provides "ATTRACTIVE BENEFITS FOR NURSES" (eligibility for it is according to the type of contract) such as:
     
    • Free medical care for staff and their families 
    • Free accommodation 
    • Free uniform and shoes 
    • Free or discounted airline ticket yearly 
    • Free Military Consumers Association services 
    • Free one meal per day while on duty 
    • 40 days paid annual leave 
    • 15 days paid sick leave / year 
    • Free in-house courses, program and use of library facilities 
    • Free use of Officer Club Sports facilities
  • Nursing Units
    Inpatients
     
    • 4 MEDICAL UNITS INCLUDING VIP AND AMIRI SUITE
    • 3 SURGICAL UNITS
    • 5 OBSTETRICS  UNITS INCLUDING  LABOUR ROOM
    • 1 INTENSIVE CARE UNIT
    • 1 PEDIATRIC UNIT
    • 2 NURSERY (REGULAR AND INTENSIVE)
     
    1 KIDNEY DIALYSIS UNIT
     
    Out-patients
     
    • 1 SURGICAL CLINIC
    • 1 MEDICAL CLINIC
    • 1 DERMA CLINIC
    • 1 TRAUMA CLINIC
    • 1 GYNAE CLINIC
    • 1 ENT CLINIC
    • 1 EYE CLINIC
    • 1 IVF CLINIC
    • 1 DAY CASE UNIT
     
    Operating Theater
     
    • 8 OPERATING ROOMS
    • 2  RECOVERY UNIT (1 in old OT another 1 in new OT)
    Nursing Staff
    Administrative Staff:
    • DIRECTOR OF NURSING (1)
    • DEPUTY DIRECTOR OF NURSING (1)
    • ASST. NURSING DIRECTOR (4)
    • CLINICAL NURSE SPECIALIST (1)
    • NURSING ADMINISTRATIVE ASSISTANT (1)
    • NURSING SHIFT MANAGERS(5)
    • BED MANAGER (1)
    Clinical Staff:
    • ASST. NURSING DIRECTOR FOR RELATED SPECIALITY
    • WARD NURSING SUPERVISOR
    • NURSING TEAM LEADER
    • SENIOR AND JUNIOR STAFF NURSES
    • PRACTICAL NURSES
  • Nursing Quality Indicator Manual
    Nursing Quality Team has developed the Quality Indicator manual containing six (6) variables that affect patient care.  These variables have been defined and are being monitored monthly by assigned staff nurse and reported to Quality Management Department quarterly.  These include:
    Patient Falls
    •  Medication Errors
    •  Pressure Ulcer
    •  Customers Complaints, Comments & Suggestions
    •  Staff Satisfaction        (Yearly)
    •  Patient Satisfaction     (Yearly)
    Nursing Policies and Procedures
    To standardize the essential care policies and nursing procedures, the Nursing Interim Policy and Nursing Procedure Review Committee had updated a total of 40 procedures with an addition of 6 new nursing procedures and 3 nursing policies approved and implemented in 2004.
    ISO 9001 - 2000
    Nursing Department has been recertified by BVQI along with other departments in the hospital.
    ACHSI
    In 2007, together with other departments, Nursing department was certified by Australian Council on Health Care Standards.
    Nursing Documentation
    New documentation has been developed that consolidated some nursing forms into a simple one.  Using inputs from nursing staff from various units, duplications have been eliminated and forms were simplified thereby reducing their time for documentation.
    Student Nurses Affiliation
    BDFRMS  has become an affiliating agency for student nurses from the College of Health & Sciences (government agency) and very recently for the nursing students of Royal Colleges of Surgeons in Ireland (RCSI) and Medical University of Bahrain (private institution).
    External Examiner
    Several BDFRMS senior staff has been appointed as external examinees under Royal College of  Surgeons in Ireland (RCSI) & Medical University of Bahrain.
  • Training
    Clinical Nursing Audits
    21 Clinical nursing audits are planned to be conducted this year by the various nursing units.  Recommendation for improvement are being implemented after having identified areas for improvement.
     
    Nursing Clinical Preceptor
    19 SNs trained as Clinical Preceptors.  
     
    Workshops / Training
    Pain Management Workshop attended by 20 staff nurses was conducted by Australian advisers to enhance the knowledge and skills of BDFRMS nurses in managing patient's pain.
    Two (2) staff nurses are currently in Australia for clinical attachment related to Pain Management.
    Additional 2 senior staff nurses attended the Lead Auditor's training increasing the number of Internal Auditors of the nursing department from 6 to 8.
  •  
    LocationAccomplishments
    Chest Pain Clinic
    To separate out-patient with complaints of chest pain from other emergency cases so that they are seen and treated by physician promptly
    Old Hospital Main Entrance To separate entrance of staff’s & general public from A/E entrance. To beautify hospital main entrance.
    Cardiac Cath Lab To accommodate new equipment and improve the over-all working environment of the unit.
    Operation Theatre To improve the O.T. facility in order to accommodate more equipment and improve working environment.
    Public Car Park To provide spacious car park both for staff and customers (public) in order to prevent traffic congestion with in the hospital compound.
    Interlocking Paving For beautification of the areas.
    New Physiotherapy Building To provide maximum services and improve the entire department with needed facilities.
    DCU To accommodate newly added facilities like new O.T. light, medical gases installations, increased number of beds and more spaces for stores.
    Ward 13 & 15 To accommodate newly added facilities like new O.T. light, medical gases installations, increased number of beds and more spaces for stores.
    I.C.U To upgrade the entire unit, inc space for additional bed capacity, install new equipment and accommodate more facilities to suit type of patients ICU is receiving.